Portfolio / Expertise / Value Stream Mapping
Value Stream Mapping
You can’t fix a flow you can’t see. I map the value stream end-to-end — every step, wait, and handoff — to find where value stops. That’s how cycle times fell 30% in logistics.
The Workflow — How I Approach It
Walk the real process
Observe what actually happens — not what the process map claims happens.
Draw every step, wait, and handoff
Capture the full flow including the invisible waits between steps.
Mark value-add vs. non-value-add
Separate what the customer pays for from what the process tolerates.
Find the bottleneck and the waits
Locate where work stacks — that is the constraint to break.
Design the future state
Map the target flow with the waste removed — realistic, not idealistic.
Implement and re-measure
Execute the change and measure the same metrics — proof, not assertion.
My Operating View — The 2 Cents
The map is the diagnosis. My 2 cents: wait times and handoffs are where cycle time hides — if you only look at steps, you’ll fix the wrong thing. The gap between value-added time and total time is the opportunity.
What Worked & What Didn’t
What Worked
- Mapping that exposed the waits — 30% cycle-time reduction.
- Future-state design that was realistic enough to implement.
What Didn’t
- Mapping the documented process — the diagram was fiction.
- Ignoring waits — optimizing steps while value sat idle.